Service Engineer (Mechanical / Electrical Engineering)

Our client is one of the world's leading pump manufacturers

Duties & Responsibilities:

> Assists Service Manager in daily service matters and overseas assignment when required.

> Assists Service Manager in service training / exhibition, managing service staff and schedule / allocate of resources.

> Assists in supervising and coaching the service technicians.

> In house and site servicing repair of products efficiently and effectively.

> In house and site trouble-shooting of mechanical electronic and electrical system efficiently and effectively.

> To review and update Technical Information (GTI) to ensure information and knowledge sharing among the service colleagues.

> To provide good service and advice, understand and help the customer define their needs.

> To develop high technical competency on new and existing products or strategic products.

> To liaise with local contractors and contribute to the establishment in service strategy and goals.

> To analyze and inspect unusual service’s cases.

> To meet monthly service sales targets.  Constantly provide new idea and method to improve service figure and working methods for approval.

> To report and update Customer Complaint System (CCS) and Failure Analysis System (FAS) promptly.

> To provide support in the Electrical/Electronics and National Electronic Application Specialists’ (NEAs) competence area.

Requirement :

> Diploma or Degree in Mechanical / Electrical Engineering.

> Minimum 1-2 years relevant experience in the pumps servicing or related industry.

> Customer-oriented, independent with good planning and time management skills.

> Able to work under pressure to meet tight schedules.

> A good team player with flexibility and adaptability to work in different site environment.

> Must be prepared for some overseas travelling when required.

> Must possess valid Class 2/3 driving licence and those with own motorbike will be an advantage.

Interested candidate with the above qualification and experience, kindly forward your details resume in MS Word format to peter@hkmhr.com or call 6896 1012 for more detail.

Please include the following information in your resume: 

• Reasons for leaving current and/or last employment
  
• Last drawn and/or current salary
  
• Expected salary
  
• Date of availability and/or Notice Period
  
• Attach most recent digital photo