HKM HR Management
Pte. Ltd.

(EA LICENCE: 03C5391, UEN/GST: 200601070E) MAIN OFFICE
Blk 134 Jurong Gateway Road
#02-307C, Singapore 600134

Tel: +65 6896 1012
Email:

 

Current Jobs

JOB DETAILS

Field Service Engineer (Marine Generator) / 5 days /Jurong / Up to $6K

☑ MNC – Power Equipment / Marine Generator ☑ Basic Salary:$4500 - $5500 + Transport Allowance ☑ 5 day work week

Apply Now

location West  , Jurong / Boon Lay - Transport Provided
salary Negotiable
calender 01 Nov 2024
career level Junior
experience 2-4 years
Person-In-Charge: Joni (R1106641)

Contact: 6566 5498
Reponsibilities
  • Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
  • Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
  • Generate a service report to customer in a systematic manner.
  • Investigate and handle all customers’ complaints related to product failures.
  • Investigates root causes of failures and recommend solutions.
  • Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
  • Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
  • Develop service training material, ensures all technical and training documents are up-to-date and organized.
  • Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
  • Standby support and 24/7 emergency call for customer support.

Requirements
  • Diploma/degree in Electrical/Mechanical Engineering
  • Min 4-5 years of relevant experience
  • This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
  • A team player with strong problem-solving skills and task oriented
  • Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system

Additional Information

 

Interested candidates, please forward detailed resume in MS Word Format to joni@hkmsvs.com or contact 6566 5498 for more details.

Please provide following information in the resume

1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified